RETURNS & EXCHANGES
REGRETFULLY AT THIS TIME, WE CANNOT BE ACCEPT RETURNS DUE TO LOGISTICAL CIRCUMSTANCES. HOWEVER, THIS MAY CHANGE AT ANY TIME.
IF YOU ARE REALLY UNHAPPY HAPPY WITH YOUR PURCHASE, AN ALTERNATIVE RESOLUTION CAN BE ARRANGED BY OUR TEAM. PLEASE CONTACT US FOR FURTHER INFORMATION.
DURING OUR LAUNCH PHASE WE ARE PROVIDING AS MUCH INFORMATION AS POSSIBLE REGARDING THE FIT, FEEL, FABRIC AND FUNCTIONALITY OF OUR GARMENTS SO THAT OUR PATRONS CAN MAKE THE MOST INFORMED DECISION BEFORE PURCHASING FROM OUR WEBSITE.
WE ARE PASSIONATE ABOUT TRANSPARENCY AND THEREFORE HAVE COMMITTED TO PROVIDE ALL THE TOOLS WE CAN TEXTUALLY AND VISUALLY PROVIDE ON OUR WEBSITE TO ASSIST YOU WITH MAKING AN INFORMED DECISION.
REGRETFULLY DURING THIS PHASE, WE WILL NOT BE ACCEPTING RETURNS HOWEVER THIS MAY CHANGE AT ANY GIVEN MOMENT WHEN CIRCUMSTANCES ALLOW
AT THIS PRESENT STAGE, WE ARE REGRETFULLY UNABLE TO ACTION EXCHANGES. HOWEVER, THIS IS SOMETHING WE ARE WORKING TO IMPLEMENT IMMINENTLY TO IMPROVE YOUR SHOPPING EXPERIENCE WITH US.
DURING OUR LAUNCH PHASE WE ARE PROVIDING AS MUCH INFORMATION AS POSSIBLE REGARDING THE FEATURES, FIT, FEEL AND FABRIC OF OUR GARMENTS SO THAT OUR PATRONS CAN MAKE THE MOST INFORMED DECISION BEFORE PURCHASING FROM OUR WEBSITE.
WE ARE PASSIONATE ABOUT TRANSPARENCY AND THEREFORE HAVE COMMITTED TO PROVIDE ALL THE TOOLS WE CAN TEXTUALLY AND VISUALLY PROVIDE ON OUR WEBSITE TO ASSIST YOU WITH MAKING AN INFORMED DECISION.
REGRETFULLY DURING THIS PHASE, WE WILL NOT BE ACCEPTING RETURNS HOWEVER THIS MAY CHANGE AT ANY GIVEN MOMENT IF CIRCUMSTANCES ALLOW.
IN THE UNLIKELY EVENT THAT YOU HAVE RECEIVED A FAULTY OR DEFECTIVE GARMENT, WE SINCERELY APOLOGISE FOR THE INCONVENIENCE CAUSED. WE HAVE MANY STAGES OF QUALITY ASSURANCE BOTH IN PRODUCTION AND FULFILMENT SO IT IS DISAPPOINTING TO KNOW THERE WAS AN OVERSIGHT IN ANY OF THESE PROCESSES.
PLEASE EMAIL OUR CARE TEAM AT CARE@WEARWAE.COM WITHIN 72 HOURS OF RECEIVING YOUR FAULTY ITEM SO THAT WE CAN PROVIDE A RESOLUTION FOR YOU WITHOUT DELAY.
YOUR EMAIL MUST INCLUDE YOUR ORDER NUMBER WITH CLEAR IMAGES OF THE DEFECT/S ON THE GARMENT YOU HAVE RECEIVED SO THAT WE CAN RESOLVE THE MATTER PROMPTLY.
IF YOU HAVE RECEIVED AN INCORRECT ITEM, WE APOLOGISE THAT OUR ORDER FULFILMENT DID NOT REACH THE STANDARD WE EXPECT AS MINIMUM.
PLEASE CONTACT US AS SOON AS POSSIBLE ON CARE@WEARWAE.COM WITH THE SUBJECT HEADER 'URGENT INCORRECT' ALONG WITH YOUR ORDER DETAILS AND AN IMAGE OF THE ITEM YOU HAVE RECEIVED. WE WILL THEN ACTION A REPLACEMENT OR RETURN ACCORDING TO HOW YOU WISH TO PROCEED.
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